Returns & Exchanges

We want you to be completely satisfied with your purchase. Here's our returns and exchange policy.

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15-Day Return Window

Returns are only accepted within 15 days of delivery of your items.

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Store Credit Only

We offer store credit for returns. Refunds are not available.

Return Eligibility

What Can Be Returned?

  • Unused items in original condition
  • Items with original packaging intact
  • Products with all tags and labels attached
  • Unopened and unaltered merchandise

What Cannot Be Returned?

  • Items opened or used
  • Damaged or altered products
  • Items without original packaging
  • Sale or clearance items (final sale)
  • Items returned after 15 days of delivery

How to Initiate a Return

1

Contact Us

Email essentialslega@gmail.com with your order number and reason for return within 15 days of delivery.

2

Get Authorization

We'll respond with a return authorization number and shipping instructions for sending your items back.

3

Ship Your Item

Package your item securely and ship it to the address provided with your return authorization number.

4

Receive Credit

Once we receive and inspect your return, we'll issue store credit to your account within 5-7 business days.

Exchanges

We also offer exchanges for different sizes, colors, or products within the same 15-day return window. Follow the same return process above, and let us know what item you'd like to exchange it for. We'll send out your replacement once we receive your original item.

Important Information

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error or a defective product.

Store Credit

Store credit is issued at the original purchase price and can be used for any items on our website. Credit does not expire.

Defective Items

If you receive a defective or damaged item, please contact us immediately with photos. We'll cover return shipping for defective items.

Processing Timeline

Please allow 5-7 business days for us to process your return after we receive it. Store credit will be issued during this time.